We are committed to delivering high-quality online training to support your professional growth.

Please review our refund policy to understand the terms and conditions of your purchase :

 

Access to Digital Materials :
Once course materials, including training manuals, videos, assessments or other proprietary content have been accessed or downloaded, refunds are not available. The nature of digital products means they cannot be returned or rescinded.
​

Non-Refundable Enrollment Fees :
Enrollment fees cover access to comprehensive course content, including certification applications, manuals, training videos and assessments. These materials are the core of the course and constitute the primary value of your purchase.

Intellectual Property Protection :
Our courses include proprietary intellectual property. To protect the integrity of our materials, we are unable to issue refunds once access has been granted.

Tutor Support and Guidance :
Tutor support is offered as an additional resource to enhance your learning experience. Please be aware that while we aim to respond to all student queries promptly, unexpected circumstances may occasionally cause slight delays. This support is supplementary to the course materials and does not qualify as grounds for a refund.

Technical Issues :
If you experience technical issues accessing the course, please reach out to our support team. We will address the issue promptly to ensure you can continue your training. Please note that resolvable technical issues do not qualify for a refund.

Concerns About Course Quality :
We are committed to delivering high-quality training and valuable resources to support your success. If you are unhappy with the quality of the course or training you received, we encourage you to provide detailed feedback so we can address your concerns and improve your experience. Please note that dissatisfaction with the course content or training style does not qualify for a refund, as all materials and resources are accessible upon enrollment. However, we are happy to work with you to clarify concepts, provide additional guidance or resolve any misunderstandings to ensure you feel supported throughout your learning journey.

Generating Income :
By accessing our course materials, you are equipped with the knowledge and resources to begin offering eyelash extension services, which can be monetised immediately even without gaining your qualification. This ability to generate income from our product is a key reason why refunds cannot be granted after accessing the course content.


By enrolling in our courses, you agree to these terms.

For questions or clarification regarding this policy, please reach out to our team via email at bladebeauty@hotmail.com.